Picture it. North Carolina. 2012. There I sit in my bedroom making a phone call to Microsoft. They have billed me $10 for a month of Xbox live after I cancelled my membership. This time they cancel properly and promise to return my $10. Day after day, week after week I tirelessly search for my money only to be met with defeat. The money was nowhere to be found.
Two years later September 5, 2014 a deposit from Microsoft, for $10 was made in the early morning hours. Surprised and confused I made my way to the nearest convenience store for a Mountain Dew to calm the confusion.